Head of Community

War On Cancer is a Stockholm-based impact tech startup which aims to radically improve the mental health of everyone affected by cancer. The first step towards achieving that has been to create the digital support tool; War On Cancer. We’re now in search of our Head of Community that will play a crucial part in taking our company to its next phase while ensuring that everyone and anyone in need of the War On Cancer app, wherever they are, knows that we are here when needed.

What you'll do: Our Head of Community will be responsible for the bridge between our brand,  business goals and community we’ve created in our app. You will be keeping our community alive and engaged by utilizing a blend of strategy, tactics and operations working closely with the rest of the Product and Marketing team. Be a true brand's ambassador, engaging with potential key members and building relationships with existing ones, engaging them in our community and making sure the community feels heard and seen and representing the voice of the community internally. You’ll manage the day to day operations of our local community managers who work remotely and ensure that they are engaging with the community according to set strategy. 

Your experience, in short:

  • You’ve worked in similar roles previously or at least 5 years experience as a community manager at another B2C tech company. 
  • You have worked with the best community management tools and will be able to recommend, implement and automate and scale the community managers’ works. 
  • You’ve managed community managers who work remotely. 
  • You’ve represented the voice of the community to internal stakeholders and reported on key insights to product teams. 
  • You’ve created engaging campaigns and content which have engaged the community successfully, digitally as well as offline. 
  • You’ve worked data driven with a strong interest in analytics and created activities around reactivation and sustained good retention numbers.
  • You’ve experience in structuring work methodologically and according to agile ways of working and by now you’ve worked up a leadership style which builds on leading by example, while empowering, motivating and guiding your team. 
  • You’ve gathered experience from working with digital support and have created smooth FaQ and QnA experiences.  

Other than your experience what will be important to us is:

  • Your ability to relate to people living with and beyond cancer. Your relationship with inner development and attitude towards mental health. 
  • Your leadership skills and if they’re up to date with a 2021 work culture.

If you feel that you can help us bring the War On Cancer app to its next phase let us know and we’ll love to meet you. 

Or, know someone who would be a perfect fit? Let them know!

Workplace & Culture

We’re a kind, focused, and purpose-driven team working from Sweden, England, Bosnia and Mozambique.

We're fuelled by integrity and determination to make the world a better place for everyone affected by cancer.

Connect with us or swing by for a coffee at our office on Linnégatan, we're always happy to chat!

Already working at War On Cancer?

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